Delivery Information
At Shiman Bicycle Shop, we understand that the excitement of getting your new bike or cycling gear shouldn’t be dampened by long waits or confusing delivery processes. That’s why we’ve streamlined our shipping to ensure your adventure starts as soon as possible, no matter where you are in the world. Our delivery options are designed with you in mind—offering flexibility, reliability, and transparency every step of the way.
Order Processing Time
Once you place your order, our team gets to work immediately! We process all orders within 1-2 business days. This includes verifying your order details, preparing your items with care, and coordinating with our shipping partners to dispatch your package efficiently. Please note that processing times may vary during peak seasons or holidays, but we always strive to keep delays to a minimum.
Shipping Methods and Delivery Times
We partner with trusted global carriers like DHL, FedEx, and EMS to bring your cycling essentials right to your doorstep. Depending on your location and preferences, you can choose from the following options:
- Standard Shipping (DHL or FedEx): This option costs $12.95 and delivers your order within 10-15 days after shipment. It’s perfect if you want a balance of speed and affordability, with real-time tracking available so you can monitor your package’s journey.
- Free Shipping (EMS): For orders over $50, enjoy free shipping via EMS! Delivery typically takes 15-25 days after shipment. This eco-friendly and cost-effective choice is ideal if you’re not in a rush and want to save on costs while still receiving reliable service.
Please keep in mind that delivery times are estimates and may be affected by factors like customs clearance, weather, or local holidays. We ship globally, excluding some remote areas and parts of Asia due to logistical constraints. If you’re unsure about your location, feel free to contact us for clarification.
Tracking Your Order
As soon as your order ships, we’ll send you a confirmation email with a tracking number and a link to monitor your package. Whether you’re eagerly awaiting a new mountain bike for your teen or accessories to upgrade your ride, you’ll have full visibility into the delivery process. If you have any questions about tracking, our support team is here to help!
Our Promise to You
Just like our commitment to providing the perfect bike for every rider—from toddlers taking their first wobbly rides to enthusiasts seeking premium performance—we ensure your delivery experience is smooth and hassle-free. We’re not just selling bikes; we’re fueling adventures and building memories. If anything doesn’t meet your expectations, remember our 15-day return policy starts from the day you receive your order. For details, check our Returns page or reach out to us at [email protected].
Thank you for choosing Shiman Bicycle Shop—we’re thrilled to be part of your cycling journey. Ride on with confidence, knowing we’ve got your back from click to delivery!