Term and Conditions

Welcome to Shiman Bicycle Shop! We are a family-focused online store dedicated to providing high-quality bicycles and accessories for children and young riders. Our goal is to help your family create joyful cycling memories. By accessing our website at newbikegear.com or making a purchase, you agree to these Terms and Conditions. Please read them carefully to understand your rights and responsibilities, as well as ours.

1. Introduction

These Terms and Conditions govern your use of the Shiman Bicycle Shop website and all transactions conducted through it. Our policies are designed to be transparent and user-friendly, reflecting our commitment to your family’s satisfaction. If you have any questions, feel free to contact us at [email protected].

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order.
• Use the website only for lawful purposes and not engage in any fraudulent activities.
• Respect our intellectual property and not copy, distribute, or misuse any content from the site.
• Ensure that you are of legal age to form a binding contract or have parental consent if underage.
• Comply with all applicable laws and regulations in your jurisdiction.

Failure to adhere to these obligations may result in the termination of your account or order.

3. Products and Services Description

Shiman Bicycle Shop specializes in bicycles and accessories for children and young riders, catering to age groups from 3 to 15 years. Our product range includes:

• Bicycles sized by age and wheel diameter (e.g., 14″ for 3-5 years, 27.5″ for 11-15 years).
• Accessories such as safety gear and custom items.

We strive to provide detailed product descriptions and sizing guides to help you choose the right fit. However, colors and specifications may vary slightly due to manufacturing differences. All products are subject to availability, and we reserve the right to discontinue items without notice.

4. Order and Payment Terms

Placing an Order

When you place an order, you will receive an order confirmation email. We process orders within 1-2 business days after payment confirmation. If an item is out of stock, we will notify you promptly.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. By providing payment information, you represent that you are authorized to use the chosen method. In case of payment issues, we may cancel your order.

Shipping and Delivery

We ship globally, excluding some Asian countries and remote areas. Delivery times are estimates and may vary based on location and customs processing.

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.
• Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment.

You are responsible for any import duties or taxes in your country. If a delivery fails due to incorrect address information, additional fees may apply.

5. Returns, Exchanges, and Refunds

We want your child to love their new bicycle! If you need to return or exchange an item, please follow our policy:

• Timeframe: Returns and exchanges are accepted within 15 days from the date you receive your order.
• Conditions: Items must be in original, unused condition with all packaging intact. Proof of purchase is required.
• Process: Email us at [email protected] with your order number and reason for return. We will provide a Return Authorization Number and instructions.
• Refunds: Refunds are processed within 5-10 business days for credit/debit cards, 3-5 days for PayPal, and 7-10 days for JCB. Original shipping fees are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on the Shiman Bicycle Shop website, including text, images, logos, and product designs, is the property of Shiman Bicycle Shop or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission. Unauthorized use may result in legal action.

7. Limitation of Liability

Shiman Bicycle Shop strives to provide accurate product information and a seamless shopping experience. However, we are not liable for:

• Delays or failures in delivery due to unforeseen circumstances such as weather, customs, or carrier issues.
• Minor variations in product color or specification.
• Damages resulting from improper use or assembly of products.
• Indirect or consequential damages arising from your use of our website or products.

Our total liability in any event shall not exceed the purchase price of the product in question. This limitation applies to the fullest extent permitted by law.

8. Privacy and Data Protection

We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of data as described therein. We do not sell or share your information with third parties for marketing purposes.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States, specifically the state where our address is located: 4386 Clousson Road, Jackson, US 38301. Any disputes will be resolved through friendly negotiation or, if necessary, in the competent courts of that jurisdiction.

10. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. Continued use of the site after changes constitute your acceptance of the new terms.

11. Contact Information

Thank you for choosing Shiman Bicycle Shop. We appreciate your trust and look forward to being part of your family’s cycling adventures!